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Job Ref Number 1932
Title Commercial Director
Sector Customer experience
Based Shanghai
Salary Range Approx   USD 120,000 - 125,000  Per Annum
Required Experience 8+ years
Techniques Quantitative & Qualitative
Markets China
Key Skills Customer experience.
Language English and Mandarin.
Our client is a global leader in customer experience research with a very successful business operating in China. A Commercial Director, to be based in either Shanghai or Beijing, is required to lead the existing team of 8. With particular focus in customer satisfaction and mystery shopper, the role entails working with an active existing client base plus the introduction of new clients to drive business growth. The role, reporting directly to the USA, this role offers the opportunity for autonomy and a geographic coverage of China and the Asia pacific region. You will have a minimum of 8 years agency side experience relevant to the core requirements of this role. Working across a number of accounts, you'll act as trusted advisor to your clients to embed insights into their strategic planning processes and help drive growth through existing customers. You should have exposure to both ad hoc and continuous research plus a range of industries. It is essential that you are able to communicate fluently in English and Mandarin. Solid working knowledge of the Asia Pacific region will be an advantage. This senior role provides a very competitive remuneration package (salary, bonus structure and allowances) to recognize and reward skills, experience and expertise.
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